The email message was blocked by the recipient's server.The sender's email server encountered an error.This is usually due to one of the following issues: You sent an email message using Nylas and received a 200 response from the API, but the recipient never received the email message. Email sent successfully, but not receivedĮmail sent successfully, but not received.Manage folders and labels with Kotlin/Java.Read messages and threads with Kotlin/Java.Read email messages and threads with Node.js.Create grants with OAuth & access token.The Mail Server Experienced a Temporary Error.⚠️ Microsoft Exchange Online & Basic authentication.Google verification & security assessment.For more info on the steps to take, hop into Unlink a Mailbox from Your Apollo Account. You can unlink your mailboxes from Apollo at any time. Once you've added your credentials, click Log In. If you are unsure where to find these credentials, contact your email mailbox provider for help.Enter your mailbox credentials, which should include:.Click Custom IMAP settings if you want to log in with IMAP.Select your email provider and follow the steps to sign in.If Apollo cannot determine the type of mailbox your email address uses, you are prompted to select your email provider.Follow the steps to sign in to your account. If you use a mailbox provider that Apollo recognizes, such as Yahoo or iCloud, Apollo redirects you straight to your email provider's sign-in screen.

Click Other, then enter your email address.Ĭlick the checkbox to agree to Apollo's terms of service, then click Link mailbox.Click Link mailbox to add a new mailbox.Launch Apollo and click Settings > Mailboxes.To link a mailbox to Apollo this is not Gmail or Outlook: For more info on Apollo pricing and to compare Apollo plans, refer to the pricing page. Consider linking multiple mailboxes to follow email best practices, set sending limits, and keep your domain safe. Then, click additional options (.) > Check mailbox health for the mailbox that you want to adjust.ĭepending on your plan, you can connect up to 15 mailboxes per user. To edit your mailbox configuration, click Settings > Mailboxes. To ensure that your linked mailbox does not encounter issues sending emails, monitor the deliverability score and follow Apollo's recommendations to adjust your settings or behavior. Repeat these steps to link additional mailboxes. You have now connected your mailbox to Apollo. The SPF, DKIM, and DMARC authentication standards are commonly used to authenticate domains. This helps verify email senders, which means your emails are more likely to be trusted. Utilize an email address with an authenticated domain.

Set up a custom tracking subdomain to improve the delivery rates for the emails you send.

Add an opt-out link to the emails you send, and enable open tracking to keep track of your email open rate.

If your sending limits are set too high, you are more likely to encounter deliverability issues.

Set your email sending limits to control the number of emails being sent from your mailbox.

Emails sent directly from your connected mailbox outside of Apollo will not include your Apollo email signature.

Add a signature to the emails you send from your mailbox.

If you prefer to not address a step, click Skip this step. When you finish a step, click Complete to move to the next step. Apollo's guidance helps you optimize your mailbox setup.

For each step of the mailbox configuration process, adjust the settings per the highlighted prompts.

To do so, click Check mailbox configuration. Apollo recommends that you continue to configure your mailbox to ensure that you do not experience deliverability issues. For a more comprehensive data sharing overview, refer to this article. Want to learn more about the permissions Apollo needs when you link your email or calendar? Refer to this FAQ.

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